Well well well. 咳咳咳!关于前台服务最重要的一部分来啦!当当当当!Check In闪亮登场!我知道大家来自不同酒店,关于check in的步骤和标准不同,所以大家要结合实践来学习!最重要的是要能流利的说出这些句子,展现我们酒店人真正的专业!Check In所涉及的内容和句子很多,大家要耐心一丢丢噢!Let‘s go!
Check In
办理入住
Classical Sentences:
Do you have a reservation with us?
Have you made a reservation with us?
Have you booked a room?
请问您有预订吗?
In whose name was the reservation made?
您用什么名字预订的?
May I have your passport, please?
我能看一下您的护照吗?
May I take a copy of your passport?
我能复印一下您的护照吗?
Could you please spell your name for me?
请问如何拼写您的名字?
You have a reservation of a standard room for 2 nights.
您预订的一间标准间,入住两晚。
Please fill out this registration form.
请填写一下入住登记表。
Please confirm the information and sign below.
请您确认一下信息,并在下方签名。
How would you like to pay the bill/deposit?
您想用什么方式付账单/付押金呢?
Would you prefer to pay by cash or credit card?
您想用现金还是信用卡支付?
May I take the pre-authorization of your credit card?
我能从您的信用卡进行预授支付吗?
The pleasure is all mine.
这是我的荣幸。
The bellman will escort you to your room.
行李员将会带您到房间。
阿Can小嘱咐:
超级万能的 “May I ...?”句型,大家一定要注意学会用哟!
Practical Dialogue
YOU: Good afternoon! Welcome to ACan hotel. What can I do for you?
Guest: I'd like to check in.
YOU: Have you got a reservation with us?
Guest: Yes, I booked a single room.
YOU: May I have your name, please?
Guest: James Smith.
YOU: Wait a moment, please. Let me check....Thanks for your waiting, Mr. Smith. You have a reservation of a single room for three night, is that correct?
Guest: That's right.
YOU: May I have your passport, please?
Guest: Certainly. Here you are.
YOU: Thanks. Here is your registration form, please confirm the information and sign below.
YOU: The deposit will be 3000 yuan. How would you like to pay, Mr. Smith? Would you like to pay by cash or by credit card?
Guest: Credit card, please.
YOU: May I take the pre-authorization of your credit card?
Guest: Sure.
YOU: Here is your credit card and room key. Your room is on 17th floor. Our bellman will escort you to the room. Enjoy your staying with us.
Guest: Thank you so much.
YOU: The pleasure is mine.
Vocabulary
passport: n. 护照
registration form: 入住登记表
confirm: v. 确认
information: n. 信息
sign: v. 签署,签名
signature: n. 署名,签名
bill: n. 账单
deposit: n. 押金
pre-authorization: 预授权
escort: v. 陪同,护送
OMG! 我们作为洋气的五星级酒店接班人,Check In的标准流程当然远远不止这些,以上只是最基本的简单用语,其他更丰富的内容将会再之后的文章逐一讨论! 敬请期待噢!
阿 Can寄语
蹭一波 rap热度
阿Can对这首只有一个调调的rap蜜汁喜欢
简直炫酷到停不下来
原来英语的连音真的好难!
一起来感受一下吧!
歌词难度 4星
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