Competencies of Tutors
Those in direct contact with learners, in teaching, tutoring and
learner support roles, require the following competencies and
attributes:
• ease with learners;
• awareness of particular needs and circumstances of learners;
• expertise in a subject area or discipline, and in teaching that
subject area or discipline;
• knowledge of how open and distance learning works, and
about the kinds of resources and timeframes needed for open
and distance learning course delivery;
• ability to work as a member of a team;
• knowledge of administrative systems in the open school or
institution;
• openness to new ideas and new perspectives in their own
discipline;
• willingness to learn new approaches to teaching and learning;
• ability to balance demands of their academic discipline with
the needs of the learner;
• ability to communicate the needs of learners to the open
school or institution, as well as the institution’s perspective to
learners; and
• interpersonal skills in advising and counselling learners.
(COL, 1999: 8.9)
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