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HR必知:2016年足以颠覆人力资源技术的10个趋势






如今越来越多的企业正在通过投资技术来解决他们人力资源的重要问题,例如试图创造一个强有力的公司品牌、吸引优秀人才或发放更多的工资给他们的员工。
现已进入2015年的最后几个月,德勤旗下的Bersin公司公布了一则新报告,报告指出了我们需要认识到的足够颠覆以往人力资源技术的10个要素:




  1. 消费者至上的人力资源技术

为了让专业HR的工作更加轻松,很多应用现在更多的设计方向向消费者们的需求靠拢, 使员工能够互相学习与合作、分享反馈、设定目标、指导他们的事业并能更高效的管理他人。


报告指出:原有的人力资源技术市场正在逐渐瓦解,新的应用程序将重点转变为设计出更亲民的应用,这使得人们从以往人力资源管理工具的开发,更多的转为关注消费者的体验。


  1. 手机将会是新的平台

全球智能手机用户已达到21亿,而HR把手机当做他们的新平台也已不足为奇。


在未来一年中,一些突破性领域很可能会增加雇佣和反馈系统。


  1. 供应商的出现

这些厂商正在迅速的追赶上来,他们利用可靠有效的综合性人才管理技术来支持这个追赶的过程,例如:招聘、学习和一系列的人才管理工具。


  1. 利用云服务提供商重新定义人力资源功能

以手机和云服务为平台的“第三波”人才解决方案提供商带来了他们更加贴近用户喜好的产品。他们已经在工资、学习技术、员工雇佣等几个领域有了重大影响力。


  1. 反馈和文化管理已经加入了新的软件类别

供应商将发布反馈应用软件,将绩效管理与反馈、员工检查和发展规划结合起来,它将使普通会议或电话会议都更有成效。


  1. 有关绩效和目标管理的新方法

随着组织评级的减少和绩效管理流程的简化,传统绩效管理软件用户需求方面的缺失,被反馈和检查插件的运用所补足了。


  1. 信息源无处不在

随着技能发展和拓展训练市场需求的不断增长,他们试图将各类信息源整合成为一个学习以及经验的集合。


  1. 预测分析的增长:更多厂商预示着更多的解决方案

一系列新兴厂商开始提供一整套的预测分析功能,从确定员工飞行风险到确定一个新的办公室布局是否完善,应有尽有。

  1. 云计算不会让科技服务过时

购买新的云端人力资源系统仍然是件难题,特别是在转型期。为了应对这些难题,选择供应商是至关重要的。这些供应商要能够提供高端服务并且有开放式编程接口,拥有买方行业的经验而且契合你们的企业文化。


  1. 员工雇佣是至关重要的

即使在“第三波”的人力资源技术中(从授权软件到云端系统再到移动科技),员工雇佣也是至关重要的,这一波势力能够通过一个简单且互相信任的方式来雇佣员工,同时人力资源技术的成功也应该由员工雇佣的状况来评估。


10 disruptive HR tech trends to look out for in 2016


Increasingly, firms are addressing their HR priorities – such as creating a strong company brand, attracting the brightest talent and competitively paying staff – by investing in technology.


As we enter the final months of 2015, Bersin by Deloitte has unveiled a new report noting the 10 big disruptions on the horizon of HR tech we need to be aware of:


1. Consumerised HR Technology
Instead of designing HR software and applications solely to make the jobs of HR professionals easier, many applications are now designed with the end user in mind – employees, enabling them to learn and collaborate, share feedback, set goals, steer their own careers and even manage other people more effectively.


“The HR technology market is bursting with new applications that shift the focus toward more consumer-like experience and away from tools created to streamline the work of HR administration,” the report stated.


2. Mobile is the new platform
With more than 2.1 billion smartphone users on the planet, it is unsurprising that HR is starting to leverage on mobile as its new platform.


Some breakthrough areas of in the coming year is likely to include engagement and feedback systems.


3. The emergence of ERP vendors
These vendors are quickly catching up as credible, effective providers of comprehensive talent management technologies to support processes such as recruiting, learning, and a range of people management tools.


4. Redefining HR functions with built-for-the-cloud providers
This “third wave” of talent solution providers come with consumer-like products, built for mobile and the cloud. They are thought to have a huge effect on several areas including payroll, learning technology, and employee engagement.


5. Feedback and culture management as new software categories
Bringing together the world of performance management with feedback, employee check-ins and development planning. Providers are expected to release feedback apps that could enable meetings and conference calls more useful and productive.


6. The new way of managing performance and goals
As organisations do away with ratings and simplify their performance management processes, gaps in user needs left by traditional performance management software are filled by making use of feedback and check-ins.


7. Integrated content from everywhere
With the growing need for skills development and expanding training marketplace, learning experience middleware is expected to bring various content together into an integrated learning experience.


8. The growth of predictive analytics: more vendors, more solutions
A range emerging vendors are offering the whole predictive analytics package, from identifying employee flight risks to determining whether a new office layout is working or not.


9. Cloud computing does not make technology services obsolete
Organisations that buy new cloud-based HR systems still experience challenges especially during the transition. To cope with these challenges, the selection of vendors is crucial. These vendors should be able to deliver high levels of service, have open-programming interfaces, experience in the buyer’s particular industry, and fit the business culture.


10. Employee engagement is critical
Even in the “third wave” of HR tech (moving from licensed software to cloud-based systems to mobile technologies), employee engagement is crucial. This wave is all about engaging employees in a simple, compelling way and the success of HR technologies should be evaluated by employees’ engagement with the systems.


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