This issue can occur if a critical driver necessary to a complete reconfiguration is missing, has been corrupted, or has been overwritten by an older or invalid version of the driver. The error can also happen when the driver.cab file was deleted from the source system as this file is used to extract any required Windows drivers that are not currently installed on the source during plug-and-play initiation.
You can confirm you are having this issue by reviewing the converter logs located at %ALLUSERSPROFILE%\Application Data\VMware\VMware Converter Enterprise\Logs. The log indicates if files must be replaced with a good copy.
Use one of the these methods to replace the file that are indicated in the logs:
Copy the missing file from a known good server running the exact same operating system and service pack version on to the source computer.
On the source, open a command prompt. For more information, see Opening a command or shell prompt (1003892).
Type sfc /scannow and press Enter.
This command scans all protected system files and replaces missing and incorrect versions with Microsoft versions appropriate to the installation. If SFC determines that a file needs to be replaced, it prompts for Windows installation disc.
If the driver is supplied by a third party vendor (non-Microsoft), the driver must be re-installed on to the source. Check the third-party vendors’ website for driver downloads or the discs supplied with the hardware.
When you have corrected the problem with the drive files on the source, perform the conversion again.