(
Xinhua)
16:35, July 16, 2013
BEIJING, July 16 (Xinhua) -- China's civil aviation authority is considering a standardized national compensation scheme for delayed flights in an effort to appease passengers grumbling at the country's poor flight punctuality, according to a Chinese media report.
Related: Facing flight delays, stewardesses pray to 'punctuality gods'The plan, likely to follow the European Union model that bases compensation on the length of the delay in hours, is expected to reduce mass claim disputes in cases of flight delays, the 21st Century Business Herald reported on Monday, citing an anonymous insider.
Under the country's current guideline for flight delay compensation, each airline is allowed to set its own compensation standards, often fueling the discontent of delayed passengers.
China has repeatedly vowed to improve service in the civil aviation industry as flight delays have grown rampant in recent years.
Data published by the Civil Aviation Administration of China (CAAC) in May showed that more than 500,000 flights were delayed across the country in 2012, the worst record in the past five years.
A survey by airport information site FlightStats also showed Beijing Capital International Airport and Shanghai Pudong International Airport came at the bottom of 35 airports across the world in June in terms of punctuality.
CAAC head Li Jiaxiang said at a work conference in early July that punitive measures will be carried out in the second half this year for airlines with poor punctuality records.
Airlines with the lowest punctuality rates may receive warnings, while routes on which service quality has triggered mass disputes over delays may get canceled, according to the CAAC.
Besides a unified compensation standard and harsher punishment, other problems, including limited civil airspace and tight scheduling by airlines to save costs, also need to be addressed, analysts said.
Last April, Chinese passengers angered by flight delays rushed onto the airport tarmac on two occasions, causing no casualties but severely disrupting normal airport operations.
Since January 2013, reported brawls between delayed passengers and airport staff in airports in Beijing, Shanghai and Kunming also renewed public concern over how delay cases should be handled.
We Recommend:
How did Chinese solar industry go bankrupt? Born to lead: 2nd gen of Chinese tycoons Chinese graduates’ unconventional jobs China's largest railway terminal officially opens Dazzling gems shine at Beijing jewelry show Boeing 787 Dreamliner to serve Beijing-Haikou route New high-speed rail linking Nanjing, Ningbo opens Jiaxing-Shaoxing Sea Bridge in E China Chinese investors' happiness and sadness Email|
Print|
Comments(Editor:ChenLidan、Ye Xin)
Increases the bookmark
twitterfacebookSina MicroblogdiggGoogleDeliciousbuzzfriendfeedLinkedindiigoredditstumbleuponQzoneQQ MicroblogRelated Reading
Business travel by air falls amid China's frugality campaignChina to boost civil aviation industryChina probes airport incidents over flight delaysChina's civil aviation to undergo rapid growthFlight delays decrease in 2011Air passengers to increase 7 percent during Spring FestivalChina's airspace regulator moves to ease widespread flight delaysTibet's civil aviation full-fledged after 40 years China's civil aviation fleet set to double by 2015Aviation industry merger in worksHot NewsSyria claims discovery of chemical materials belonging to rebelsChina's largest search-and-rescue vessel visits IndonesiaRegulation to improve public organ donationsOnline care business raises filial piety concernsChina's Q2 GDP slows to 7.5 pctFoxconn dream differs from reality'Bruce Lee Way' to open in HKMo Yan sees Red Sorghum on stage
本站仅提供存储服务,所有内容均由用户发布,如发现有害或侵权内容,请
点击举报。