Register Today.
To start, first register and receive a Private Mailbox Number (PMB#). CBI will need the following information to complete your registration:
1. A valid email address
2. A valid physical address
And on your next visit to the CBI warehouse, please bring the following with you to complete the registration process:
1. A filled out & signed USPS form usps1583.pdf
2. Two forms of ID
To Start The Registration Process: Click Here
To access your account your username will be your initials and PMB number and your password is your postal code, no spaces.
Example: Joe Smith PMB#XXXX
Username: JSXXX
Password: (Your Postal code-no spaces)
Buy Stuff Online.
When you make online purchases, use CBI’s US Shipping Address as your Business or Personal US Mailing & Shipping Address. All you have to do is put your Name, your PMB#, and CBI’s US Shipping Address when asked to fill in shipping info.
Pick-up Your Package(s).
Pick them up anytime at the CBI Warehouse after the shipment has been received by our staff. Upon pick-up you will need photo ID. Before arriving at CBI, please schedule a pick-up on tracking page. tracking.cbiusa.com
You do NOT need to notify CBI before shipping packages to the CBI warehouse. You can start sending items to our US shipping address today!
There are no package holding or storage fees (including oversize), so you can consolidate your online purchases & pick them up at your convenience during business hours.
| Cudaback Location | Military Location | |
| 1711 Cudaback Ave Phone: 716-282-7447 Hours: M-F 9AM TO 5PM | 2416 Military Road Phone: 716-236-7403 Hours: M-Thur 11AM TO 5PM NOTE: No Online Tracking |
Payment Plans.
Pick one of these payment options.
Option #1:
Per package plan - $5.95 USD per package**
Option #2:
Annual Membership plan - $108 USD with unlimited $1.80 USD per package** for 12 months
Shipping valuable purchases? All items (packages, skids, vehicles, etc.) received & signed for by CBI include CBI's exclusive replacement guarantee (exclusions apply. Please review our FAQ section for full details. Do not trust your purchases with any less of a liability policy.
**Oversize packages: If your package is over 70 lbs and/or 84 inches (length plus girth), there is an additional $5.50 oversize fee.
Tires: $5.95 per tire with no additional oversize or holding fee.
TVs: $27 (includes oversize & holding fees)
Skids: $27 to receive & outbound a skid. And a $2.00 per night storage fee. Oversize skids larger than 48“x42“x48” are subject to additional handling & storage fees.
FREE services: Customers can drop-off UPS/FedEx/USPS prepaid labeled packages for FREE. CBI also offers FREE faxing, internet, invoice printing, & recycled shipping materials.
CBI is also an authorized UPS shipping center making us the low cost alternative to the UPS Store & Mail Boxes Etc. We are conveniently located near the Rainbow, Whirlpool, & Lewiston-Queenston Bridges in Niagara Falls, NY.
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