聆听和表达很重要

不管别人在聊什么，总有人一句话就能把别人堵死，再热闹的气氛也经不住猝不及防的冷语。良言一句三冬暖，恶语伤人六月寒。其实，聊天也是一门学问。

There are always some people who confuse others' conversations with aggressive and picky words, like a terminator. A good word keeps one warm when it's winter, and a bad one makes one cold when it's summer.  Chatting with others is actually a knowledge.

对于每个人来说，无论是有趣的还是乏味的聊天，都占了日常生活的大部分时间。同事之间的聊天可以增进彼此的了解，家庭成员之间的聊天可以增厚彼此的感情。

Everyone spends most of daily life on chatting with others, including family, friends and colleagues, regardless of the contents of conversations. Chatting with colleagues promotes mutual understandings, and chatting with family improves mutual emotions.

聆听和表达构成了聊天的两大要素，缺一不可。只顾着表达自己的情绪而丝毫不聆听别人的表达的聊天不长久；只顾着聆听不懂得表达的聊天达不到交流的目的；既不表达也不聆听的聊天从一开始就不该存在。

A conversation consists of listen and talk, each of which is essential for a joyful and significant conversation; If one only concentrates on expressing self's emotion, instead of taking others' emotions into consideration occasionally, the conversation won't be prolonged significantly; If one only concentrates on listening to others, instead of expressing self's emotion occasionally, the conversation can't enhance mutual understandings; If one ignores both, the beginning of the conversation is already a mistake.

一个有意义有趣的聊天就是一种在聆听和表达之间松弛有度的变换过程，并可以为下次的聊天打下基础。

A meaningful and joyful conversation is a process of switching smoothly between listen and talk, which may also contribute to next conversation.

有的人聊天不是真心真意，但是结果令人愉快；有的人聊天方式讨人厌，但彼此的思想都能清晰的表达出来，这种聊天方式没有什么意思，却也可以解决问题。

Some conversations are carrying on casually, but the result makes people confortable; Some are carrying on nastily, but understanding can be clearly accepted, and problem can be solved regardless of insignificance.

最差的聊天状态是聊天不仅没有让彼此增进了解，解决问题，带来娱乐，却适得其反，引起了更深的误解。

The worst conversation not only fails to promote mutual understandings, solve problems and bring happiness, but incurs more misunderstandings oppositely.