一、场站英语广播：
1. 办理乘机手续通知。
例： 前往上海的旅客请注意：您乘坐的〔补班〕CA2986次航班现在开始办理乘机手续，请您到17号柜台办理。谢谢！
Ladies and Gentlemen, may I have your attention please: We are now ready for check－in for 〔supplementary〕flight CA2986 to Shanghai at counter No. 17. Thank you.
2. 推迟办理乘机手续通知。
例：乘坐〔补班〕CA2986次航班前往上海的旅客请注意：由于本站天气不够飞行标准，本次航班不能按时办理乘机手续。〔预计推迟到14点20分办理。〕请您在出发厅休息，等候通知。谢谢！
Ladies and gentlemen, may I have your attention please: Due to the poor weather condition at our airport ,the 〔supplementary〕flight CA2986 to Shanghai has been delayed. The check-in for this flight will be postponed to 16:20. Please wait in the departure hall for further information. Thank you.
3. 催促办理乘机手续通知。
例：前往上海的旅客请注意：您乘坐的CA3387次航班将在17点10分截止办理乘机手续。乘坐本次航班没有办理手续的旅客，请马上到29号柜台办理。谢谢！
Ladies and Gentlemen, may I have your attention please: Check-in for flight CA3387 to Shanghai will be closed at 17:10. Passengers who have not been checked in for this flight, please go to counter No. 29 immediately. Thank you.
4. 正常登机通知。
例：由上海备降本站前往三亚的旅客请注意：您乘坐的MU7766次航班现在开始登机。请带好您的随身物品，出未登机牌，由4号登机口上17号飞机。祝您旅途愉快。谢谢！
Ladies and Gentlemen, may I have your attention please: flight MU7766 alternated from Shanghai to Sanya is now boarding. Would you please have your belongings and boarding passes ready and board the aircraft No.17 through gate NO. 4. We wish you a pleasant journey. Thank you.
5. 催促登机通知。
例：前往三亚的旅客请注意：您乘坐的MU7766次航班很快就要起飞了，还没有登机的旅客请马上由4号登机。这是MU7766次航班最后一次登机广播。谢谢！
Ladies and gentlemen, may I have you attention please: Flight MU7766 to Sanya will take off soon. Please be quick to board through gate No. 4. This is the final call for boarding on flight MU7766. Thank you.
6. 航班延误通知。
例：前往上海的旅客请注意：我们抱歉地通知，您乘坐的MU7765次航班由于飞机在本站出现机械故障不能按时起飞。在此我们深表歉意，请您在候机厅休息，等候通知。如果您有什么要求，请与服务台联系。谢谢！
Ladies and gentlemen, may I have your attention please: We regret to announce that flight MU7765 to Shanghai can not leave on schedule due to the aircraft maintenance at our airport. Would you please remain in the waiting hall and wait for further information. If you have any problems or questions, please contact with the service counter. Thank you.
7. 正常航班预告
例：迎接旅客的各位请注意：由广州飞来本站的CZ5327次航班将于11点42分到达。谢谢！
Ladies and Gentlemen, may I have your attention please: flight CZ5327 from Guangzhou will arrive here at 11:42. Thank you.
8. 延误航班预告。
例：迎接旅客的各位请注意：我们抱歉地通知，由广州飞来本站的CZ5327次航班由于飞机调配原因不能按时到达，预计到达本站的时间为13点30分。谢谢！
Ladies and Gentlemen, may I have your attention please: We regret to announce that flight CZ5327 from Guangzhou can not arrive on schedule due to aircraft reallocation. This flight will be delayed to 13:30 Thank you.
二、飞机空中英语广播
一）. 欢迎词:
前往____ ①的旅客请注意：
您乘坐的____②次航班现在开始登机。请带好您的随身物品，出示登机牌，由____④号登机口上飞机。〔祝您旅途愉快。〕谢谢！
Ladies and Gentlemen, may I have your attention please:
flight____②to____ ① is now boarding. Would you please have your belongings and boarding passes ready and board the aircraft through gate NO. ____④.〔We wish you a pleasant journey .〕⑩ Thank you.
Good morning (Afternoon,Evening)Ladies and gentlemen :
The crew member of XX Airlines has the pleasure of welcoming you aborad.
Would you please put your seat in the upright position,
fasten your seat belts and lock your table in place.
We will be taking off in a few mimutes.You are reminded that smoking
and telephone-operation are not permitted at any time during flight.
Please use your 'call button' if you require assistance-our crew
will attend to your needs.
We hope you enjoy a pleasant flight and
thank you for choosing XX Airlines.
Ladies and gentlemen:
Welcome aboard___Airlines FLT___to___.
(With an intermediate stop in___).
Your flight is under the command of Captain___.
I am the chief purser___,in addition,
we have___cabin attendants,___from Thailand,
who will be available through the flight to serve you.
Please let us know if you need assistance.
Thank you.
各位贵宾:
欢迎您搭乘___航空，第___号班机(经过___)前往___。
今天的飞行是由本机机长___、事务长/座舱长___、___位空服员、
___位___籍空服员为大家服务，如果您需要任何协助，请通知空服人员。
二）.安全示范
DOMO 1
Ladies and gentlemen :
Your cabin attendants have just demonstrated the proper method
of using the life jacket(and oxygen mask.)
Please refer to the emergency instruction card in the seat pocket
for more information.Thank you.
DOMO 2
Ladies and gentlemen :
For your safety,this aircraft is fully equipped with emergency equipments.
We will explain the location and method of use.There are
eight emergency exits located on the left and right sides respectively.
They are identified by the exit signs.
Life jackets are under your seats.In case of emergency,
put the jacket over your head,then bring the straps from behind
you to the front as the attendant is demonstrating.
Fasten the straps and pull tight. The jacket will be automatically
inflated by pulling the two red tabs at the bottom.
There are two mouth pieces inside the life jacket which can be
used to inflate the vest by blowing air into them.The oxygen masks are
in panel over your head. If there is any change in the pressure,
the masks will fall automatically.The masks are as shown.
When the masks fall,pull one of them to your face.
Cover your nose and mouth then breath normally.
Place the strap over your head to keep the mask in place.
If you have an infant,put your mask on first,then put the infant's mask on.
Each seat is provided wiht seat belts. Please keep them fasted
whenever seated. Just pull the buckle to unfasten them.
Please refer to the emergency instruction card in seat pocket
for more imformation. Thank you.
三）.飞机即将起飞前
Ladies and gentlemen :
We will be taking off shortly.Please make sure that your
seat belts are fastened. Thank you.
四）.预期通过乱流区
Ladies and gentlemen :
We will be passing through turbulent air.For your safety,
please remain seated and fasten your seat belts.
Thank you.
遇乱流时:
We will be passing through turbulence.For your own safety,
please remain seated and fasten your seat belt.
Thank you.
我们即将经过一段不稳定的气流，为了各位的安全，请留在座位上，
将安全带系好。谢谢。
五）.降落前
Ladies and gentlemen :
We will soon be landing at the____ (Interational) Airport,
would you please put you seat in the upright position ,
fasten your seat belts and lock yourtable in place.
Thank you.
六）.降落后
Ladies and gentlemen :
We have landed at ____(Interational) Airport.
The present outside temperature
is ____degrees Centigrade,and the local time is______.
Please remain seated until the airplane has come to a complete stop and
don't forget your personal belongings.
All crew members thank you for choosing XX Airlines.
We hope to see youin the near future.
Thank you and good-bye.
各位贵宾午安：
我们即将开始下降，预计下午___:___降落在XX机场，请系好您的安全带，
本人谨代表XX航空公司及全体组员谢谢您的搭乘并祝您旅途愉快！
Good afternoon, Ladies and Gentleme:
We expect to land at ___:___ PM. Please fasten your seat belt.
I would like to thank you for flying with XX airlines,
I do hope you have enjoyed your flight.
各位贵宾：
我们现在已经降落在XX国际机场了，在安全带的指示灯没有熄灭、
班机没有停妥前，请您不要离开座位。下机时请不要忘了随身携带的行李，
打开座位上方的行李柜时请您特别留意以免行李滑落下来。
非常感谢您搭乘XX航空公司的班机，并希望很快能再次为您服务。
Ladies and Gentleme:
We have landed at XX Airport, please remain seated until the
'FASTEN SEAT BELT' sign is turned off
and the aircraft has come to a complete stop.
Please don't forget to take along your personal belongings.
When opening the overhead bins;
please take care to ensure the contents do not fall out.
Once again, we would like to thank you
for flying with XX Airlines and hope to serving you again soon.
再分享一组：
⑴ 欢迎词
女士们，先生们：
欢迎你乘坐中国XX航空公司航班XX_____前往_____（中途降落_____）。由_____至____的飞行距离是_______，预计空中飞行时间是________小时_______分。飞行高度______米，飞行速度平均每小时_______公里。
为了保障飞机导航及通讯系统的正常工作，在飞机起飞和下降过程中请不要使用手提式电脑，在整个航程中请不要使用手提电话，遥控玩具，电子游戏机，激光唱机和电音频接收机等电子设备。
飞机很快就要起飞了，现在有客舱乘务员进行安全检查。请您坐好，系好安全带，收起座椅靠背和小桌板。请您确认您的手提物品是否妥善安放在头顶上方的行李架内或座椅下方。（本次航班全程禁烟，在飞行途中请不要吸烟。）
本次航班的乘务长将协同机上_______名乘务员竭诚为为您提供及时周到的服务。
谢谢！
Welcome
Good morning (afternoon, evening), Ladies and Gentlemen:
Welcome aboard XX Airlines flight XX _____ to ______ (via ______ ). The distance between ______ and _______ is ______ kilometers. Our flight will take ________ hours and _______ minutes. We will be flying at an altitude of________meters and the average speed is_______ kilometers per hour.
In order to ensure the normal operation of aircraft navigation and communication systems, mobile phones, toys and other electronic devices throughout the flight and the laptop computers are not allowed to use during take-off and landing.
We will take off immediately, Please be seated, fasten your seat belt, and make sure your seat back is straight up, your tray table is closed and your carry-on items are securely stowed in the overhead bin or under the seat in front of you. (This is a non-smoking flight, please do not smoke on board.)
The (chief) purser _________with all your crew members will be sincerely at your service. We hope you enjoy the flight! Thank you!
⑵起飞后广播
女士们，先生们：
我们的飞机已经离开_____前往_____，沿这条航线，我们飞经的省份有_______，经过的主要城市有_______，我们还将飞越_____。
在这段旅途中，我们为你准备了XX餐。供餐时我们将广播通知您。
下面将向你介绍客舱设备的使用方法：
今天您乘坐的是XX型飞机。
您的座椅靠背可以调节，调节时请按座椅扶手上的按钮。
在您前方座椅靠背的口袋里有清洁袋, 供您扔置杂物时使用。
在您座椅的上方备有阅读灯开关和呼叫按钮。如果你有需要乘务员的帮助,请按呼唤铃。
在您座位上方还有空气调节设备，你如果需要新鲜空气,请转动通风口。
洗手间在飞机的前部和后部。在洗手间内请不要吸烟。
Ladies and Gentlemen:
We have left_____for_____. Along this route, we will be flying over the provinces of ___, passing the cities of _____, and crossing over the ______.
Breakfast (lunch, supper) has been prepared for you. We will inform you before we serve it.
Now we are going to introduce you the use of the cabin installations.
This is a XX aircraft.
The back of your seat can be adjusted by pressing the button on the arm of your chair.
The call button and reading light are above your head. Press the call button to summon a flight attendant.
The ventilator is also above your head. By adjusting the airflow knob, fresh air will flow in or be cut off.
Lavatories are located in the front of the cabin and in the rear. Please do not smoke in the lavatories.
⑶餐前广播
女士们，先生们：
我们将为您提供餐食（点心餐），茶水，咖啡和饮料。欢迎您选用。需要用餐的旅客，请您将小桌板放下。
为了方便其他旅客，在供餐期间，请您讲座椅靠背调整到正常位置。谢谢！
Ladies and Gentlemen:
We will be serving you meal with tea, coffee and other soft drinks. Welcome to make your choice. Please put down the table in front of you.
For the convenience of the passenger behind you, please return your seat back to the upright position during the meal service. Thank you!
⑷意见卡
女士们，先生们：
欢迎你乘坐中国XX航空公司航班，为了帮助我们不断提高服务质量，敬请留下宝贵意见，谢谢你的关心和支持！
Good morning (afternoon, evening), Ladies and Gentlemen:
Welcome aboard XX Airlines, comments form you will be highly valued in order to improve our service, thanks for your concern and support.
⑸预定到达时间广播
女士们，先生们：
本架飞机预定在_____分钟后到达______. 地面温度是_________，谢谢！
Ladies and Gentlemen:
We will be landing at _____airport in about ________minutes. The ground temperature is ___degrees Celsius. Thank you!
⑹下降时安全检查广播
女士们，先生们：
飞机正在下降。请您回原位坐好，系好安全带，收起小桌板，将座椅靠背调整到正常位置。所有个人电脑及电子设备必须处于关闭状态。请你确认您的手提物品是否已妥善安放。稍后，我们将调暗客舱灯光。
谢谢！
Good morning (afternoon, evening),Ladies and Gentlemen:
Our plane is descending now. Please be seated and fasten your seat belt. Seat backs and tables should be returned to the upright position. All personal computers and electronic devices should be turned off. And please make sure that your carry-on items are securely stowed. We will be dimming the cabin lights for landing.
Thank you!
⑺达到终点站
女士们，先生们：
飞机已经降落在______机场，外面温度______摄氏度，飞机正在滑行,为了您和他人的安全,请先不要站起或打开行李架。等飞机完全停稳后，请你再解开安全，整理好手提物品准备下飞机。从行李架里取物品时，请注意安全。您交运的行李请到行李提取处领取。需要在本站转乘飞机到其他地方的旅客请到候机室中转柜办理.
感谢您选择XX航空公司班机!下次路途再会！
Ladies and Gentlemen:
Our plane has landed at_____airport. The local time is_____. The temperature outside is ____degrees Celsius, (______degrees Fahrenheit.) The plane is taxiing. For your safety, please stay in your seat for the time being. When the aircraft stops completely and the Fasten Seat Belt sign is turned off, Please detach the seat belt, take all your carry-on items and disembark (please detach the seat belt and take all your carry-on items and passport to complete the entry formalities in the terminal). Please use caution when retrieving items from the overhead compartment. Your checked baggage may be claimed in the baggage claim area. The transit passengers please go to the connection flight counter in the waiting hall to complete the procedures.
Welcome to ____(city), Thank you for selecting XX airline for your travel today and we look forward to serving you again. Wish you a pleasant day. Thank you!
⑻旅客下飞机广播
女士们，先生们：
本架飞机已经完全停稳（由于停靠廊桥），请您从前（中，后）登机门下飞机。谢谢！
Ladies and Gentlemen:
The plane has stopped completely, please disembark from the front (middle, rear) entry door. Thank you!
三. 夜间飞行
女士们 先生们
为了您在旅途中得到良好的休息,我们将调暗客舱灯光.请保持客舱安静.如果您需要阅读,请将打开阅读灯.
我们再次提醒您,在睡觉期间请系好安全带.如果需要我们的帮助,我们很乐意随时为您服务.谢谢!
Ladies and Gentlemen:
TO ensure a good rest for you,we will be dimming the cabin lights. If you wish to read,
please turn on the reading light.
Because your safety is our primary concern,we strongly recommend you to keep your
seat belt fastened throughout the flight.
Your cooperation in keeping the cabin quiet is appreciated Should you need any
assistance,please contact us! Thank you!
分享一组有关航空用单字：
(1)aircraft (2) belly机腹 (3)nose gear鼻轮
(4) retractable landing gear 伸缩起落架 (5)rudder 尾舵
(6)propeller 推进器 (7)wing 机翼 (8)fuel 油料 (9)tank 油箱
(10)radome 雷达 (11) fuselage 机身 (12)break-in area 逃生窗
(13)undercarrage bay 货舱 (14)air brake 煞车 (15)panel 仪表板
(16)flight deck(cockpit) 前舱 (17)galley 厨房 (18)seat belt安全带
(19)slide 充气滑梯(逃生用) (20)survival kit(first aid kit) 救生品
(21)water extinguisher 灭火器 (22)dry chemical extinguisher 乾粉灭火器
(23)latch 栓子 (24)tray table 餐桌 (25)smoke hood 防烟面罩
(26)waste bin 垃圾桶 (27)grab handle 扶手 (28) sink 水槽
(29)observers seat 观察位(前舱) (30)telescopic viewer 门孔
(31)soap dispenser 给皂器(32)bassinet婴幼儿睡床 (33)ditching水上迫降
(34)water evacuation 水上逃生(35)land evacuation 陆上逃生
(36)axe 斧头(在驾驶舱) (37)trolly 餐车 (38)torch 手电筒
(39)armrest 扶手 (40)reading light阅读灯 (41)call button呼叫钮
(42)air traffic control 航路管制 (43)control tower 塔台
(44)operation & dispatcher 签派员 (45)cruize 平航 (46) runway 跑道
(47)taxiway 滑行道 (48)I.D.L 国际日线 (49)time zone 时区
(50)estimated time of arrival (ETA)预计到达时间
(51) estimated time of departure (ETD)预计起飞时间
(52)apron围裙 (53)jet lag 飞机时差症 (54)tail wind 顺风 (55)head wind 逆风
(56)jetway(passenger bridge) 空桥 (57)crew 机组员 (58)infant 婴儿
(59)unaccompanied minor(UM)没有家长同行ㄉ小孩 (60)briefing 任务提示
(61)home base 基地 (62)pilot(captain) 机长 (63)co-pilot(first officer)副机长
(64)clear air turbulence 晴空乱流 (65)air current气流 (66)non-endorsable 禁止转让(票)
(67)stand-by 地面待命 (68)stop-over 中站停留 (69)layover 外站过夜
(70)refueling stop 加油停留 (71)transit passenger 转机旅客
(72)waiting lounge 候机室 (73)baggage inspection 行李检验
(74)hand baggage 手提行李 (75)umaccompanied baggage 托运行李
(76)custom 海关 (77)quarantine 检疫 (78)immigeration 移民局
(79)baggage tag 行李签 (80)connection 班机接驳 (81)destination 目的地
(82)free baggage allowance 行李重量限制 (83)general declaration 舱单
(84)load factor 载客率 (85)on time performance 准点率 (86)LOST-N-FOUND 失物招领
(87)confirmation 确定 (88)reissued ticket 重开的票
(89)passenger manifst 旅客名单(90)wheelchair 轮椅
(91)ground staff 地勤 (92)take off 起飞 (93)live vest救生衣
(94)non-stop flight 直飞班机 (95)immigeration card 入境表格
(96)terminal航空站 (97)hijack 劫机 (98)demonstration 示范
(99)evacuate 疏散 (100)traffic congestion 航路拥挤
别假装很努力，因为结果不会陪你继续演戏
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