When information systems and services are designed and presented not asgiven access to resources through true and correct representations, butinstead are designed and presented as giving access through possibleinterpretations and representations, the burden shifts from one ofbeing neutral and objective to one of being fair andaccommodating. Information systems that provide possibilities formultiple representations created through a variety of mechanisms, incl.professional indexing, social tagging, and recommendation, are morelikely to be thought of as fair and accommodating. But the realchallenge is to establish trust with users. Even if theinformation system is perceived as fair and accommodating, it is notnecessary that users will trust the system. In order forusers to trust other people's tags, terms, and recommendations,they need to understand how, who, and on what basis the representationsare created. Transparency is required. An informationscience that accepts pluralistic interpretations and multiple correctmeanings of resources, faces the challenge of figuring out what itmeans that information systems are transparent and how to facilitatetransparent representations.
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