BUSINESS  ENGLISH

 

WRITING  BUSINESS  LETTERS Useful phrases
Salutation	Dear Mr Brown Dear Ms White Dear Sir Dear Sirs Dear Madam   Dear Sir or Madam Gentlemen
Referring to payment	Our records show that we have not yet received payment of ... According to our records ... Please send payment as soon as possible. You will receive a credit note for the sum of ...
Enclosing documents	I am enclosing ... Please find enclosed ... You will find enclosed ...
Closing remarks	If we can be of any further assistance, please let us know If I can help in any way, please do not hesitate to contact me If you require more information ... For further details ... Thank you for taking this into consideration Thank you for your help. We hope you are happy with this arrangement. We hope you can settle this matter to our satisfaction.
Referring to future        business	We look forward to a successful working relationship in the future We would be (very) pleased to do business with your company. I would be happy to have an opportunity to work with your firm.
Referring to future        contact	I look forward to seeing you next week Looking forward to hearing from you     "           "      to receiving your comments I look forward to meeting you on the 15th I would appreciate a reply at your earliest convenience.   An early reply would be appreciated.
Ending business letters	Sincerely,          } Yours sincerely, } (for all customers/clients) Sincerely yours, }   Regards,             (for those you already know and/or                                    with whom you already have a working relationship.)