WRITING BUSINESS LETTERS Useful phrases |
Salutation | - Dear Mr Brown
- Dear Ms White
- Dear Sir
- Dear Sirs
- Dear Madam
- Dear Sir or Madam
- Gentlemen
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Referring to payment | - Our records show that we have not yet received payment of ...
- According to our records ...
- Please send payment as soon as possible.
- You will receive a credit note for the sum of ...
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Enclosing documents | - I am enclosing ...
- Please find enclosed ...
- You will find enclosed ...
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Closing remarks | - If we can be of any further assistance, please let us know
- If I can help in any way, please do not hesitate to contact me
- If you require more information ...
- For further details ...
- Thank you for taking this into consideration
- Thank you for your help.
- We hope you are happy with this arrangement.
- We hope you can settle this matter to our satisfaction.
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Referring to future business | - We look forward to a successful working relationship in the future
- We would be (very) pleased to do business with your company.
- I would be happy to have an opportunity to work with your firm.
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Referring to future contact | - I look forward to seeing you next week
- Looking forward to hearing from you
- " " to receiving your comments
- I look forward to meeting you on the 15th
- I would appreciate a reply at your earliest convenience.
- An early reply would be appreciated.
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Ending business letters | - Sincerely, }
- Yours sincerely, } (for all customers/clients)
- Sincerely yours, }
- Regards, (for those you already know and/or
with whom you already have a working relationship.)
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