Jack: Hi Toby, my name is Jack Wilson, and I'm the head of human resources here.
Toby: Hello Mr. Wilson, thanks for taking the time to see me.
Jack: Sure. I see on your resume that you've done a lot with computers, sales and customer service. Can you tell me a little bit about your experience?
Toby: Of course. As it says on my resume my main experience is working in retail sales at a book store.
Jack: What were the day-to-day responsibilities for this job?
Toby: I did a lot of market research. Since we sold a lot of newspapers and magazines, I spent a lot of time reading news stories online.
Jack: Do you have any experience in customer service?
Toby: Of course. I'm very goal oriented, so whenever a customer asked me for something, it was my goal to help him find it so I could go back to surfing the Internet.
Jack: You mean your "market research"?
Toby: Oh right... of course I meant my market research.
Jack: I see. And do you work well as part of a team?
Toby: Oh yes! I'm really a team player. It's important for all the members of the team to pull their weight.
Jack: We need all our employees to be pro-active. How would you describe your work ethic?
Toby: I have a really good work ethic. But in addition to that, I pride myself on always thinking outside the box.
Jack: Can you give me an example of how you have come up with a new solution to a problem?
Toby: Umm ... you know, I can't think of one at the moment. But trust me, whenever there is a problem I can always think on my feet and come up with a solution.
Jack: Well Toby, I appreciate you coming in. Right now we have to interview a few more applicants, so we will get back to you when we make a decision.
Toby: Thanks for your time. Can you tell me when you would want me to start if I'm selected?
Jack: Frankly, Toby, I wouldn't worry about that too much.
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